Shipping policy

Shipping Policy – Exhale Essence We want your tea moments to arrive fresh, fast, and in perfect condition. Here’s how we make that happen: Processing Time • Orders are packed with care and dispatched within 1–2 business days. • You’ll receive a tracking link as soon as your order is on its way. Delivery Times (within Australia) • Standard Shipping: 3–6 business days • Express Shipping: 1–3 business days • Remote areas may take a little longer.  Delivery times vary by destination. Order Issues If your order is delayed, damaged, or goes missing, please email us at [exhaleessence@hotmail.com] within 7 days of delivery so we can help make it right. Eco-Friendly Promise We ship using recyclable or compostable packaging, so your cup of calm is also kind to the planet.